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Ucare是什麼？
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Ucare 即 US3C care，是 US3C 最完整的保固方案，同時也是業界唯一與原廠保固不重疊的保固方案。讓顧客即使購買福利品或二手商品，也能夠安心使用！
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什麼樣的商品可以享有Ucare保固？
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凡於 US3C 購買之原廠保固已到期的商品，即享有至少一個月的 Ucare 保固。Ucare 針對 Apple 3大系列主機( Mac、iPad、iPhone)提供最長一年的延長保固方案。購買以上系列主機商品時若仍在原廠保固期，待原廠保固結束後，自動接續延長保固。若購買時主機商品已過原廠保固期，Ucare保固之起始日由購買日起計算。
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Ucare保固規範
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- 延長保固將以 US3C 使用之 IMT 點子行動科技（手機醫生）提供之檢測報告作為判斷標準。
- 收到產品時，如果發現不符合商品敘述，請立即來電通知 US3C 客服02-23616600。如7天內未提出問題反饋，將自動視為其商品狀況正常。
- 保固期內商品故障因素將一律委託指定維修商專業鑑定，商品於正常使用情況下故障將可獲得 US3C 售後服務。
- 保固期內維修所需料件及其衍生之工本費皆由 US3C 支付，但以下因素所引起之損壞，不在保固範圍內。
- 經由 US3C 專業檢測中心提供之檢測，無功能性異常。
- 螢幕觸控與功能正常，僅鍍膜脫落、老化泛黃、亮點、暗點、亮塊、烙印、入塵……等。
- 因意外或人為因素導致的故障或損壞，如電腦病毒、人為外傷、高溫、進水……等。購買當下已存在的外傷不在此限。
- 非正常使用所產生之故障，如外觀損傷破裂、摔機、受潮、液體浸濕、暴露於溫度過高或過低或其他極端環境……等。
- 因天災人禍等不可抗力之原因造成的故障或損壞，如地震、火災或颱風……等。
- 任何破解、修改或安裝非原廠認可之軟體，所造成功能上不穩定或硬體功能失效者。
- 經第三人安裝、修理、更改、拆卸所造成的故障損壞或經手機醫生 Anti-Fraud 檢測出零件與售出時不符合。（若商品售出後，曾經在原廠保固期內送回原廠修理、更換零件或更換整機，需提供原廠維修證明。）
- 商品之電池為消耗性零組件，故不在保固範圍內；其他免費配件及贈品等，均不在保固範圍內。
- 商品故障因素已無法作維修復原之情形，或總維修費用高於商品購買價值時，將以購買金額之九成做退費處理。
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